Privacy Policy

JISO Foundation (Jain International Seva Organization)

App Name: Jiso

Effective Date: April 2026

JISO Foundation ("we", "our", "us") is committed to protecting the privacy of our users, members, donors, and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Jiso, website, and related services.

This policy complies with:

• Google Play Developer Policies
• Apple App Store Review Guidelines
• Applicable Indian Information Technology Laws

1. Information We Collect

a) Personal Information

• Full Name
• Mobile Number
• Email Address
• Profile details (Photo, Gender, Date of Birth)
• Address / Location

b) Organization & Community Data

• Membership details
• Organization or group information
• Event participation data

c) Transaction Information

• Donation details
• Payment and contribution records

d) Technical & Usage Data

• Device information
• IP address
• App usage behavior
• Log data and analytics

2. App Permissions & Data Access

Our app may request access to the following permissions only when necessary and with your consent:

• Camera – for profile photos or document uploads
• Storage / Files – to upload or download images and documents
• Location – to enable location-based services
• Contacts (Optional) – to connect with community members

You can control permissions anytime through your device settings.

3. How We Use Your Information

• Register and manage user accounts
• Provide community, seva, and organizational services
• Enable communication between members and organizations
• Process donations and transactions securely
• Send notifications (updates, events, announcements)
• Improve app performance and user experience
• Ensure safety and prevent fraud

4. Sharing of Information

We do not sell or rent your personal data.

Information may be shared only:

• With trusted third-party providers (payment gateways, hosting, analytics)
• With authorized organization admins (limited access)
• When required by law or government authorities

5. Data Retention & Account Deletion

We retain user data only as long as necessary for providing services. Users can request account deletion anytime.

Users can delete their account directly from the mobile app:

Profile → Delete Account

Alternatively, users may request deletion by contacting:

info@jiso.org.in

All personal data will be deleted within 7 working days unless required by law.

6. Data Security

• Secure servers and encrypted data transmission
• User authentication protections
• Regular monitoring and security updates

7. Cookies & Tracking Technologies

• Enhance user experience
• Analyze usage patterns
• Improve application performance

8. Your Privacy Rights

Users have the right to:

• Access personal data
• Update or correct information
• Request account deletion
• Withdraw consent
• Opt-out of notifications

9. Third-Party Services

We may use trusted third-party services such as:

• Payment gateways
• Firebase / Google Analytics

10. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal data from minors.

11. Compliance with Laws

We comply with:

• Indian Information Technology Laws
• Google Play Developer Policies
• Apple App Store Privacy Guidelines

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with updated dates.

13. Contact Us

JISO Foundation

Email: info@jiso.org.in

Phone: +91 9967552089

Website: https://jiso.org.in

14. Consent

By using the Jiso mobile application, you agree to this Privacy Policy and consent to the collection and use of your information as described.